Letter to Prospective Clients
Welcome to Law Office of Cohen & Jaffe, LLP. My name is Richard Jaffe, Founding Partner, and I’d like to take this opportunity to introduce myself and give you some insight into what our firm stands for. I practice personal injury law in the State of New York, primarily in the New York City Metropolitan Area and surrounding counties, as well as Long Island including Nassau County and Suffolk County. We’ve based our business model on four core principles that we feel define who we are as a company. I’m confident you’ll find these beliefs & standards are what separate us from other law firms.
Accessibility
Working with the Law Office of Cohen & Jaffe, LLP is more than a client-attorney transaction. It’s a partnership. We believe in being accessible and within reach of our clients 24/7. I make it my personal duty to return calls and correspondence promptly, while ensuring each and every client knows they are very important to us. Our personal injury law firm keeps a manageable caseload at all times in an effort to provide a higher standard of personalized service with in-depth research and due diligence towards educated, informed decisions. My team works closely with all clients to provide honest, friendly service and an overall positive legal experience with favorable results, no matter what the nature of your case may be. Clients will find our entire legal branch to be incredibly knowledgeable in their respective specialties while proving qualified to offer sound advice and guidance every step of the way.
Affordability
It seems very few law firms tout their low rates these days. We’re on a mission to change that. As a local Long Island personal injury attorney, I believe in helping those in my community and not taking advantage in their time of need. Although there are inevitable costs involved when hiring an attorney, it is often far less expensive than not doing so. Acting alone without proper legal counsel will almost always lead to costly problems and unsavory case results. To make your time with us more affordable, we offer flat fee arrangements, instead of the staggering expense of hourly rates. Additionally, we are always available for free or low-cost consultations. Law Office of Cohen & Jaffe, LLP will work with you to ensure you receive top-notch legal guidance & services without spending a lot. We also accept credit cards and will entertain payment plans and discounts, depending on the nature of your case. And as always, there is never a fee for personal injury cases unless, of course, you recover from the injuries sustained before the verdict is established.
Open & Honest Representation
Here at Law Office of Cohen & Jaffe, LLP we believe honesty is the single highest priority in our partnership with clients. As an attorney, it is my sworn duty to act in the best interest of my clients within the bounds of the law. For some, that comes in the form of guidance, consultation, courtroom representation, education or even hand holding. When working with us, you’ll always hear the complete and honest truth, regardless of whether or not you want to. With decades of combined legal experience on the professional stage, a dedicated team of expert accident lawyers and a sterling track record, Law Office of Cohen & Jaffe, LLP may very well be your best line of defense. However, not every case was meant to be won and you can depend on us for an honest assessment, no matter what. In exchange for our unprecedented transparency, we ask our clients to do us the same courtesy. Together, we will ensure success, one way or another.
The Client’s Right
Simply put, clients deserve more. As previously mentioned, we feel the term “client” exudes a distance and lack of personal relationship. While that may be acceptable for other law firms and businesses, Law Office of Cohen & Jaffe, LLP believes in partnerships and genuine dedication to those who choose to work with us. Clients have the right to access the entirety of our knowledgeable staff. They have the right to be treated with the highest level of honesty, confidentiality, respect and compassion. They deserve an attorney with their best interests in mind–someone who cares for their well-being on a personal level. Clients also have the right to know the specifics of pricing and services before signing-on, with detailed explanations of each. Many personal injury attorneys act as though they are above such basic customer service practices. I beg to differ and welcome you to experience what working with a true legal partner should be.
If you have any questions, please feel free to contact me directly by calling 866-878-6774 or stop by our office any time.
Yours truly,
Richard Jaffe, Esq.
Rich practices law in the State of New York. Within New York he practices primarily in the following counties: New York, Brooklyn, Queens, Bronx, Staten Island, Westchester, Orange, Putnam, Nassau and Suffolk. Technically, Brooklyn is known as “Kings County,” and Manhattan and New York City are known as “New York County.” Staten Island is known as “Richmond County.” These counties make up the New York metropolitan area.
